Tuesday, April 17, 2012

Not In The Cards

Last weekend, I rented a Zipcar to drive with a friend to see the pretty azaelas at Brighton Dam. Afterwards we headed to Westminster for some ice cream and enjoy the drive in the countryside. When we were about to head back, the fuel gauge was low, so I stopped to get gas. I flipped the visor down to get the gas card...and was a bit surprised to see that it WASN'T there! I checked in various sections of the car to see if it had been placed elsewhere, but didn't find it. Perhaps someone who previously re-fueled the Zipcar, absent-mindedly pocketed the gas card, I don't know. So I called Zipcar to check with them on the process to pay for the gas and reimbursement...this is the first time in 4 years that the gas card wasn't there (not that I've had to fill the car many times). They said after I got gas, to get a receipt, and then I could either fax or email it to the local Zipcar office, and my credit card would be reimbursed. So that was good news. :)

A couple of other notes about the Zipcar I got, was that it smelled slightly of smoke. Zipcar has a rule that no smoking is allowed in the car (there's a $50 fine). Also, when I picked up my friend, she was going to plug in her iPod so that we could have some good music for the drive. But turns out the Zipcar's auxiliary cord didn't work due to a cut in the cord...so she got her cord from her car and we used that. I made a call to Zipcar to report the smokey smell of the car, and the defective cord. They credited me a half-hour driving time for these items, which was nice of them.

It's good that Zipcar makes these compensations. As the saying goes, "It's the little things that matter." :)

1 comment:

She Rides a Bike said...

I'm not sure if we have a car share program in Phoenix but checking on it is on my "to do" list.

I mother-in-law thinks I'm crazy to resist owning another car but I don't have the heart to tell her that a) I really don't want one and b) we really can't afford one. I don't want to think the second is a slight on her son's ability as a provider, which is not the case as all but simply the result of decisions we've made for managing a bad economy.

I'd so much rather spend the money on a Workcycles Oma, anyway.